Returns & Refunds
Requesting a return
If an item arrives damaged, faulty or is not what was ordered, contact us with your order number and photos of the issue. We will confirm the next steps by email.
Condition of returned items
Items should be returned unused and in their original packaging where possible, together with any accessories supplied.
Refunds
Approved refunds are issued through Shopify to the original payment method. Your bank or card issuer decides how quickly the refund appears on your statement.
Questions
For anything not covered here, please contact us and we will respond by email.